Returns & Refunds

At Modern Chic Clothes, we strive to ensure that you are completely satisfied with your purchase. If you need to return an item or request a refund, please review our policy below.

1. Return Policy

• Eligibility: Returns are accepted within 30 days of the purchase date. Items must be in their original condition, unworn, unwashed, and with all original tags and packaging.
• Non-Returnable Items: Some items, such as final sale products, personalized items, and gift cards, are not eligible for return.

2. How to Return an Item

1. Initiate a Return: Contact us at [email protected] to request a return authorization. Please include your order number and reason for the return.

2. Prepare Your Return: Pack the item securely in its original packaging. Include a copy of your receipt or order confirmation inside the package.

3. Refunds

• Processing Time: Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.
• Shipping Costs: Original shipping charges are non-refundable. If you received a damaged or incorrect item, we will cover return shipping costs.

4. Exchanges

• Process: If you wish to exchange an item, please return the original item and place a new order for the replacement item. Exchanges are subject to availability.

5. Contact Us

For any questions or assistance with returns and refunds, please contact us at:

Email: [email protected]